Q.Why do I have to reserve ? Can’t I just hail you down in the street like a taxi ?
A.French transport law states that all of the clients in each of our vehicles must have a pre-booked reservation.

Q. When are Airport-Shuttle.com phone lines operate ?
A. Airport-Shuttle.com office is open from 9am to 7pm, but we provide emergency phone number also.

Q. Are Airport-Shuttle.com shuttles non smoking? Air conditionned? How many do they seat ?
A. All shuttle are non smoking and air conditioned. They have both 8 seater vans and 14 seater vehicles.

Q. What is the procedure at the airport ?
A. Girona airport is a very small airport, the drivers are waiting at the exit of the planes, in front of the information desk.

Q. How far in advance can I change or cancel my reservation ?
A. Reservations can be changed or cancelled up to 24 hours before transfer with no charge.

Q. What's up if my arriving flight is delayed ?
A.We will wait up to one hour after the scheduled arrival time of the carrier. After this time we will try our hardest possible to transfer you, but we cannot undertake any responsibility if this is not possible.

Q. At which terminal will the driver drop me off ?
A.There is only one Terminal at Girona airport. If you Google is installed on your computer, please download this file

Q. Why must I confirm my departure 24 hours before ?
A.You must confirm your departure 24 hours in advance to make sure that all information concerning flight times , airport and pick-up address are correct.

Q. Do you provide car seats for children under 3 ?
A.We do not provide car seats. Children under 3 must sit on their parents lap.

Q. How much should I tip the driver?
A.Tips are at the discretion of the passenger and according to the service they received.

Q.What color are your vans?
A. Our vans are silver or grey.

Q.How long will it take to get to my hotel?
Your estimated times of transport from Girona airport (based on post/zip code):
80 Minutes: 10th, 11th, 17th, 18th, 19th, 20th arrondissement
90 Minutes: 1st, 2nd, 3rd, 4th, 5th, 6th, 7th, 8th, 9th, 12nd
100 Minutes: 13th, 14th, 15th, 16th arrondissement

Q.How far is Girona airport from Barcelona city?
A. There is 77 km from Girona airport to Barcelona city. Please donwload this Google earth file

Airport-Shuttle.com: 7, rue Gay Lussac - 75005 PARIS
Reservation: +33(0)1 42 71 40 31
Travel Agency Licence: LI 07502003

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